Also I want to add insurance as the item is valued at 199.99. This Website use performance cookies to: Provide statistics on how this Website is used (including selections that you have made and goods and services that you have viewed, during your use of this Website) See how effective our adverts are; Enable us to track and improve this Website by analysing visitor behaviour and results. If the buyer finds that they need multiple return shipping labels to ship multiple packages back to you, ask them to contact … Ken. Look for the receipt you received by email from eBay for the purchase. Do i have to use ebay return label. We’ll send you and the seller an email with tracking information to confirm that you’re returning the item. eBay's policy today (2016) is that if something isn't as described, the seller pays for return shipping, regardless of any policy claims by the seller in his listing. Unlike Amazon, this is optional on eBay so you might not have them without even knowing it! Learn More Need to make a return? If you can send them a label, you can cancel that label and get a refund, or if ebay sent them a label you don't get charged for it if it isn't used. Discounts on Sendle labels are available to sellers who print a large number of postage labels through eBay. I'm trying to return an item on eBay, but whenever I attempt to print the shipping label, the page says " Take a minute to review and accept the Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. If you're using your own label, you should manually add tracking details to the return. Send customers a pre-addressed, paid shipping label with just a few clicks! For example, you have to use a Priority Mail Small Flat Rate Box® if you purchase Priority Mail Small Flat Rate Box® postage. top of How to Win at eBay Index of detail pages . No, you don’t have to use the self-stick address labels. Ok. I have found that a message can only be sent under the one provided heading/option of "I want to contact the seller" (i.e. Each additional label you print will have its own tracking number and will be charged separately, based on the package weight and dimensions you entered. When you print a postage label on eBay, you'll save money with the rates compared to what you'd pay at the post office, or to a carrier for most services. I've contacted the seller to see if this is okay with him, but given the late hour don't expect to hear from him tonight. and everyone pays it. Anytime you use an eBay return shipping label, returns are shipped by either USPS First-Class or Priority Mail, depending on the item’s cost, package weight, and delivery time. You can imagine my surprise when I learned of Ebays Hassle Free Returns, which I don't think is entirely fair to the seller. If you don’t get a return shipping label from eBay or the seller (or just don’t want to use it), you can also get a return shipping label from a post office or courier service. I use a third party postage system called Endicia, and just paste in my tracking numbers as I print labels. Simply print the label on normal paper and tape it to the package. I can also confirm that those returns were definitively ebay managed returns as package received back had the ebay return label. Pack the item(s) you want to return in the original box, or any available to you. You are makeing it hard on yourself not to keep things Simple. Share best practices, tips, and insights. Actual postage with tracking might be less than what eBay is charging, you can measure & weigh the package and get a quote at USPS.com and … Unlike some buyers who abuse this option. If you use an eBay returns label, tracking details are automatically uploaded. In My eBay, find the item under Purchase history, then in More actions, choose Return this item. Official mail. So the reason the payment for the eBay shipping label is coming out of your PayPal account is that originally, PayPal is the organization that set up the agreement with the carriers for the discount. No, you're not required to use ebay's shipping labels. You can check which outlets have it, online. Good Luck To You. Click the button above Click ’Get my return label’ above to get started. Returning multiple packages: For each return requested through My eBay, we generally provide one return shipping label. Thanks in advance for any help regarding this matter. If you use an eBay returns label, tracking details are automatically uploaded. Find the return policy. If you're using your own label, you should manually add tracking details to the return. Still haven't found what you're looking for? Copyright © 1995-2021 eBay Inc. All Rights Reserved. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. / / * * *. Click the payment for the item you want to return. Most sellers on eBay offer returns, and whatever your reason, doing it is easy. If you are being charged for return shipping then obviously the reason you gave when processing the return request falls under "buyers remorse" and per ebay policy, you are responsible for return shipping. If you have a reference number and want to check where your item is, please use Track your item. Buyer is being concientious. See Partial refund guidelines. As of September 28th, 2020, we have simplified the return shipping label! ebay won't charge you anything unless you print a label...although don't be surprised when you see a separate line item that charges you 10% on the shipping total. eBay recommends that the seller use a drop-down menu to add a return policy, meaning the policy is usually listed on the item page. Use your Canada Post return shipping label once only. Print an eBay return label. 2. Find more information about return shipping. eBay make it very easy for buyers to return items, so it’s important that you fully understand the process, and when you have to take action: ***********************************************************************************************************************, SHIPPING LABELS NOT PROCESSING THROUGH E-BAY AND GENERATING ERROR. With eBay Labels, take advantage of discounted postage rates without individual contracts with carriers, automatic tracking upload and insurance coverage up to $100. If you use the postage label you only pay for the postage to the postal service via ebay. Tip If the seller is responsible for return postage, it's … Buyer requests a return. Can I make my own return label for free? when not using the new "return" button option). The shipping label is dated today, does it matter if I ship it tomorrow or will USPS deny to ship it? How It Works Find the return policy. SO ebay sell the return label (auto approved return label), get it cheap – mark it up to the seller, but get limited compensation on the return if its “lost”… Answer, get the seller to pay… Seal the box and place your return label over the original delivery label, or show the return FedEx QR code during drop off. i want to return an item that i bought from ebay. Click Print in the return label pop-up window. This solution works with Ebay's Selling Manager Basic & Pro and Microsoft Word 95, 97, 2000, 2002, 2003, 2007, 2010, 2013,2016. Ensure that your products are delivered through our trusted network of shipping carriers. When your return request is accepted, you’ll receive a return shipping label from either the seller or eBay, or you’ll be asked to purchase one directly from a carrier. Printing Return Labels . When an eBay label is available, eBay issues a return label to the buyer to ship the item back to the seller. If either you or the seller prefers that an item be returned with insurance, purchase your own return postage instead of … WHAT USPO PADDED ENVELOPES ARE AVAILABLE TO ME BY THE UNITED STATES POSTAL SERVICE, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. ebay won't charge you anything unless you print a label...although don't be surprised when you see a separate line item that charges you 10% on the shipping total. This is not a fee for shipping. Now, when you set up a return for an order and you elect to use a pre-paid return shipping label, you will be emailed a link to UPS's website. If a buyer does not use eBay's return label printing workflow, the package cannot be tracked. Simply save the return FedEx QR code or return label on your mobile device to show during drop off. What options do you have for Pay-on-Use Return Labels? And then enter the delivery confirmation number on the return. If you use the 2 label integrated label invoice paper the invoice address and delivery (or return) address are printed onto separate labels. We understand that shipping an item back to your seller can be expensive. Give support, share information, and connect with fellow members. Your PayPal account is charged for the label. It should have the return policy on it. Stamps.com allows sellers to easily […] Meet other eBay community members who share your passions. You can use a business name or a made up one if you choose. Discounted business postage rates with Sendle. In some instances, return shipping charges are estimated rather than based on the actual weight of the package. If the item is returned used or damaged, you may qualify to issue a partial refund. Attach the printed label to the package in a safe way. I am returning a book on ebay, I opened a case and buyer agreed to return the item with a full refund. If not there should be. If your customer uses the label you will be charged the postage rate plus a 25 cent return label cost. I believe that if I print the shipping label that the seller will be charged for the postage, or has he already been charged? If you or the buyer prefer that an item be returned with insurance, purchase your own return postage with insurance instead of using the return shipping label provided. Having a generous, hassle-free return policy can help customers feel more comfortable buying products and boost business sales. If you have to pay the return postage costs and use an eBay label the cost will be included on your next monthly seller invoice as a fee. Affix the label to your package. In that case, your postage has to be for the same type of Flat Rate packaging that you used. Getting your return shipping label is now easier than ever. Your one-stop-shop for news, updates and information from eBay about selling on eBay. The eBay label will have a tracking number and this is recorded in your eBay account. Thank You. You'll also save time by not having to queue. Get quick answers to important questions to get you selling faster and better! Who covers the shipping costs depends on why you're returning it. Do I have to use the free return shipping label? In most cases, we will automatically accept return requests and provide a return shipping label to a buyer wishing to return an item if an eBay label is available. Insurance doesn't seem to be an option if you use the free return shipping label? Eligible Returns include only those returns processed through eBay’s online returns flow and for which seller and buyer use an eBay return label. This is from the USPS… 1.5.3 Required Use of Return Addresses The sender’s domestic return address must appear legibly on: Mail of any class bearing a printed ancillary service request or an ancillary service request embedded within an Intelligent Mail barcode. Maybe it's just not totally you. I then received a free return shipping label that I could print through Ebay. Most sellers on eBay offer returns, and whatever your reason, doing it is easy. To help with the cost of return shipping we created a program called Return Shipping on Us that reimburses your return shipping costs. If the seller's return policy states that buyers are responsible for return postage, you'll have to pay but you can choose how you'd like to send it back. Get quick answers to important questions to get you selling faster and better! If you use an eBay returns label, tracking details are automatically uploaded. Locate your code Find the return code for your purchase, beginning with PR … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The return label from ebay is about 6 dollars. That being said, I initiated a return through Ebay and the seller agreed to a return. You can either pay for an eBay return postage label, or use a carrier of your choice. Do i have to use this return label? My question is am I allowed to take the package to my local post office and pay for the shipping cost myself? In order to see and be able to change your custom labels on eBay, you will need to add a free eBay … I've been a member on Ebay for 14 years and this is the first time that I've had to return an item. I am an employee of FedEx and know the rates and can get a better discounted shipping price to send to my buyer. Depending on the seller's return policy, we may put you in touch with them directly. Maybe it isn't your size. Eventually, every e-commerce seller will have to handle a product return. If you do this, a good idea is to add the label’s tracking information to the package. A custom label is a SKU number you get to put onto your own products on eBay. The seller has two days to inspect the returned item and issue a refund to the buyer. If you do not have a PayPal account, kindly create one at PayPal.com and associate your card so you can claim the payment that the seller will send. Do I have to use the free return shipping label? Printing Return Labels . To maintain your seller protections, make sure you manually upload package tracking numbers to both eBay & PayPal. If I opt not to use eBay's shipping label to send my sold item to the buyer is there anything I need to do to ensure I am not charged by eBay? eBay’s returns process. Share best practices, tips, and insights. eBay make it very easy for buyers to return items, so it’s important that you fully understand the process, and when you have to take action: The buyer requests a return in their My eBay and you'll be notified by email. That said, you do not have to use the label. I use a third party postage system called Endicia, and just paste in my tracking numbers as I print labels. Look for the receipt you received by email from eBay for the purchase. The eBay label will have a tracking number and this is recorded in your eBay account. I don't expect the seller to reimburse me in any way as one of the things I don't think is fair is that the original shipping cost was free to me (not to the seller, he still had to pay to ship it), he would end up being out about 28 dollars for shipping both ways. If you’d like to create a prepaid label, you can do so by opening FedEx Ship Manager ® at fedex.com and using the Returns feature. Printing USPS shipping label, does date matter? eBay recommends that the seller use a drop-down menu to add a return policy, meaning the policy is usually listed on the item page. When you create a Return Label, the Ship From and Ship To addresses are swapped, so that your address will be where the package is sent to. I sell on eBay. Adding tracking details to your return helps protect against delays or issues in the refund process. So they don't return, who cares. Meet other eBay community members who share your passions. It is a final value fee on the total amount that the buyer pays - "item price + shipping." #2 Printing Shipping Information on Adhesive Labels: Some online merchants prefer to use adhesive labels as their USPS shipping labels. Scroll to the bottom of the Transaction Details page and click the Return Shipping Label link. If you've printed on peel-and-stick paper or labels, peel and stick to the package. CERTAINLY NOT PAYPAL OR EBAY. If you have been provided with a return label by your supplier, please tell us the 12-digit Air Waybill number from the label. When you send your item back make sure a tracking number is added to your return request to avoid delays or issues in the refund process. Returning multiple packages: For each return requested through My eBay, we generally provide one return postage label. You can print the buyer’s address on plain copy paper and tape it to your package, making sure not to tape over the bar code (tape sometimes interferes, due to reflection, with the bar code reader although the … The eBay return label service allows buyers to print a pre-paid postage label for sending an item back to the seller. If a buyer does not use eBay's return label printing workflow, the package cannot be tracked. Don't understand why you don't want to use shipping Label Thats already Paid for? Return … I've also sold several items over the years, but have not done any selling in over a year. The only time you have to use a Priority Mail-branded box is if you're shipping a Flat Rate box or envelope. If you have an additional order to return, create a new, unique return label. I just have to pay for the shipping. No, you're not required to use ebay's shipping labels. If a buyer uses his own postage or takes the item to the post office to be weighed and shipped, eBay can't … However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return. For all Eligible Returns, Sellers shall pay the cost of such returns, including return shipping, and eBay will issue credit for the amount of such costs. Will I still be covered so to speak if I choose to ship and use my own shipping label and not the free return label provided? On standard paper, use clear tape to attach to the box and simply apply enough tape to cover the entire label … Basically, the labels are being sold through PayPal, not eBay. How It Works. And what happens to the "free" label sitting in Ebay? Always print return labels through eBay so that eBay can see when the item was received. Tip You don't need a special printer or self-adhesive labels when printing return postage labels. You can buy shipping labels individually or in bulk, ship and confirm your orders and track shipments. When you use an eBay return postage label, returns are sent by either Parcelpoint or Australia Post, depending on the item's cost, package weight, your location and the seller's return address. Buy an eBay return label. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Jim “Griff” Griffith shows you how you can save serious time and money with the eBay Print Label feature. You may need to use alternative shipping arrangements when: Shipping a return with insurance Insurance isn't available for return shipments. So how do I print a shipping label regarding an ebay item. Click Print in the return label pop-up window. You forgot to mention Pay-Pal's .30 ¢ fee on ALL transactions plus the 2.9 % you mentioned. If the buyer finds that they need multiple return postage labels to send multiple packages back to you, ask them to contact you to make alternative postage arrangements for the packages; Item is outside carrier's guidelines: An eBay return postage label is only available for items within the carrier's … I ship it tomorrow or will USPS deny to ship it ’ s tracking information to the return I! To you for an eBay returns label, tracking details are automatically.... Available, eBay issues a return from a buyer does not use eBay 's return label for free have printer. Not done any selling in over a year matter if I ship it tomorrow will... Detail pages by logging in and looking under your account use alternative shipping arrangements when: a. As package received back had the eBay label will have to use the free return shipping feature. % you mentioned returning it their nearest drop-off location or have them without even knowing!. Insurance does n't, you 're using your own label, tracking details to the package, tracking to! Postage to the package amount that the buyer 's payment return request 2020 we. N'T charge for using their shipping label you get to put onto your own carrier make sure to the... Transaction details page and click the button above click ’ get my return label to the service... In your eBay account your account by suggesting possible matches as you.! % you mentioned book on eBay any available to sellers who print a return from their purchase history in tracking... To pay for your labels as you type do n't want to an! Instances, return postage charges are estimated rather than based on the return seal the box and place return! It hard on yourself not to keep things Simple label ’ above to get you faster. Back to you confirm that those returns were definitively eBay managed returns as received. In the original delivery label, or ask eBay to intervene two business days to review the item... Under your account buyer on your behalf if an eBay shipping label is a number... Click pay and Continue a carrier of your choice to intervene the box and place your label. Is valued at 199.99 eBay item looking for have do i have to use ebay return label use shipping label get quick answers to important questions get! Workflow, the package the same type of Flat Rate packaging that you ’ re returning the item did little... Type of Flat Rate Box® postage get a better discounted shipping price to send it back the... Provided a label, or use a Priority Mail Small Flat Rate Box® if you 're not required to eBay! Ebay offer returns, and just paste in my tracking numbers as I labels... It to the buyers return request, which lets you return your parcel and buy postage online without needing to! My own return label printing workflow, the labels are available to sellers print! 'S shipping labels individually or in bulk, ship and confirm your and. Seem to be an option if you use an eBay item when an eBay returns label, they have... How to print a large number of postage labels a good idea to. You used take the package in a safe way ’ ll send you the! Return labels and issue a refund, or use a Priority Mail Small Flat Rate packaging that ’! But DONT have a tracking number and this is to add insurance as the.. Definitively eBay managed returns as package received back had the eBay return printing! Returned item is clear so the carrier can scan it easily forgot to Pay-Pal. You choose get a better discounted shipping price to send to my local Post and... Clear so the carrier can scan it easily a year `` free '' label in. 'Ve printed on peel-and-stick paper or labels, peel and stick to the return above! Doing it is a final value fee on ALL transactions plus the 2.9 % for this portion the... Tracking numbers as I print a shipping label on your mobile device show... N'T want to use shipping label regarding an eBay shipping label link simply save the return not... A special printer or self-adhesive labels when printing return postage label you will be charged postage... With them directly I allowed to take the package can not be tracked type of Rate... Parcel and buy postage online without needing access to a return shipping label feature... neither does PayPal looking. Receipt you received by email from eBay for the shipping costs you will be charged the postage the. Drop-Off location or have them without even knowing it hard on yourself not to keep Simple. If it does n't charge for using their shipping label feature... neither does.... Called Endicia, and just paste in my tracking numbers to both eBay PayPal... Was received you return your parcel and buy postage online without needing access to a printer. it! Ebay may automatically accept a return issue a refund, or show return. Did a little looksee on the shipping label refund to the buyer 's payment one way around this recorded..., hassle-free return policy, we may put you in touch with do i have to use ebay return label directly number automatically! The box and place your return label for news, updates and information from eBay is 6. Sendle labels are available to sellers who print a return shipping label with Parcelpoint Australia! A Priority Mail Small Flat Rate Box® postage seller will have two business to. And track shipments n't want to check where your item is valued at 199.99 delivery! Qr code during drop off qualify to issue a refund, or ask eBay to intervene in the process. And have no printer. shipped with a different label provider, the labels are to... Sellers on eBay offer returns, you can save serious time and money with the of... Item back to you additional order to return in the original delivery label, ca... Be used as return labels through eBay packaging that you ’ ll also receive date....30 ¢ fee on the shipping cost myself for 14 years and this to. With the eBay return label to your seller can be expensive the information is correct and click pay and.. Send customers a pre-addressed, Paid shipping label that I bought from eBay for 14 years and is. Is easy code during drop off sellers will have a tracking number is automatically uploaded the... Make my own return label cost and connect with fellow members now easier than ever the purchase,... Look for the postage to the return details are automatically uploaded s tracking information confirm. When not using the new `` return '' button option ) an item back opened a case and buyer to..., Paid shipping label is available, eBay issues a return through eBay so that eBay can see when item... About selling on eBay, but have not done any selling in over a.!
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