Free kitchen appliance user manuals, instructions, and product support information. Is it safe to store water in plastic bottles? Also, you can get in touch with Primo customer service for additional issues or queries you may have regarding your unit. The ultraviolet lights destroy (disinfect) 99.9% of bacteria and viruses. Read about our COVID-19 response here. Option 4 – If all switches are on but hot water isn’t being heated sufficiently, your dispenser may have faulty wiring. My top loading water dispenser is not producing hot water. Make sure that the water pressure to the valve is at least 20 psi. Does the Primo® Self-Service Refill Water purification process destroy bacteria and viruses? Where can I purchase Primo® Self-Service Refill Water? To troubleshoot the problem: If water is leaking from the tap, there is a possibility of minerals buildup in your system. How should I store my bottom loading water dispenser when going on vacation? My bottom-loading water dispenser is leaking. Common problems include a water line that isn't connected; a frozen, clogged or kinked water line or a new filter is needed. Dispenser is noisy. • Make sure the power cord is properly connected to a working outlet. According to the US FDA, bottled water has no expiration date. Or, simply fill the reservoir. • Make sure energy saving switch is ON. If there is still no hot water, try these troubleshooting instructions: Make sure the power cord is properly connected to a working outlet. You should clean your dispenser every 3 months. Rinse the dispenser well to ensure that the drinking water does not have a soapy flavor. My bottom loading water dispenser is not producing hot water. Primo® Pre-Filled Exchange Water is available nationwide at thousands of convenient locations. Primo does not have a deposit program in the United States. ©2021 Primo Water Corporation. Check electrical plug is fully inserted in outlet. Yes, all probes are adjustable. If the water is room temperature, try the following tips to solve the problem: Check this too: Kitchenaid Ice Maker Troubleshooting and How to Guide. Unplug the power cord from the wall outlet. Pour 2 tablespoon of bleach or 2 cups of vinegar and hot tap water (2 Gallons) into the empty bottle. Water dispensers are very important household items these days as they give the entire family safe water for drinking. Browse Primo Water User Manuals to get more information on your top loading, bottom loading, portable, or countertop water dispenser or accessories. Using a 9-step purification process we ensure that you enjoy high-quality, great-tasting water. After a few minutes, plug the unit back on and give it one hour and recheck the water temperature. If everything is fine, you should hear water gurgling down the reservoir. Primo Water Dispenser Troubleshooting - Flashing Lights Tube. To do this, you will need the following items: Then follow these steps to clean your dispenser: If your water dispenser is leaking, the bottle may have a leak that is too large for the Leak Guard feature (not on all models) to stop. Remove remaining water from reservoirs by dispensing from the hot and cold taps into a pitcher. Follow the steps below to replace the bottle: Mineral deposits can clog your dispenser making it less effective or causing water to leak from the tap. While doing this, be careful not to tip or spill the water bottle. • It takes 15-20 minutes after setup to dispense hot water. Make sure the tank is not overfilled due to a bottle leak. If cold water is still not cold, try these other troubleshooting instructions: If an issue is proving difficult to resolve, you should consider calling a professional for assistance. Yes. Slide your water dispenser back into its original position. Water coolers like the NewAir WCD-200W Hot & Cold Water Dispenser are quickly becoming an indispensable fixture in homes and offices around the country. Test outlet for power. All you will need is a pair of pliers and a paper towel. Broken coolers make us sad. Water is leaking from the hose attachment. Option 5 – If room temperature water is coming out of the hot tap, it’s possible that your hot tank has scaled up and stopped working. Check to ensure the main plug is properly plugged in and not having a short circuit. If it is not turned on, dispense a couple of glasses and wait for about 5-10 minutes for the LED indicator to turn on. You can also remove the bottle and check the seal. My water dispenser has been for about 3 weeks. Where does the water that Primo uses come from? Primo Water Reviews and Complaints @ Pissed Consumer Page 3 Our system incorporates three types of filtration: Our process also includes ultraviolet sterilization to ensure safe, high-quality water. Just today the water was just warm and not hot enough for my coffee, but i didn't think any of it and just thought it was heating up or something Later the next morning, the Hot water was actually just room temperature. or vinegar (2 cups) and hot tap water (2 Gallons) into the empty bottle. To unclog the dispenser, you need the following items: Adjusting the temperature of the cold water from a Primo dispenser is easy, and doesn’t need any tools. All you will need is a pair of pliers and a paper towel. If there is still no hot water, try these troubleshooting instructions: For the best taste, performance, and hygiene; clean your cabinet, controls, bottle probe and spout each time you replace your water bottle. With no filter to replace, the dispenser is convenient and low maintenance. Primo® Self-Service Refill bottles are BPA free. In this video I will show you how to fix your slow flowing Primo water dispenser. | Theme by SuperbThemes.Com, Kitchenaid Ice Maker Troubleshooting and How to Guide, Norcold Refrigerator Troubleshooting Guide, ← Norcold Refrigerator Troubleshooting Guide, Sharp TV Troubleshooting and How to Guide →, Blink Camera Troubleshooting and How to Guide, Barbeque Gift Basket Ideas: What to Get Someone Who Loves to BBQ. It takes 15-20 minutes after setup to dispense hot water. 1. Remove remaining water from reservoirs by dispensing from the hot and cold taps into a pitcher or bucket. It takes 15-20 minutes after setup to dispense hot water. • Thermostat needs adjusting: 1. If cooler is not functioning make sure you are using a working outlet by testing it with a lamp. Does Primo® Pre-Filled Exchange Water contain Fluoride? Two tablespoon regular bleach or 2 cups of distilled white vinegar. Push head down until the tube hits the bottom of the bottle. Here is a simple guide to help you resolve some of the common issues with these dispensers. In this video I will show you how to fix your slow flowing Primo water dispenser. Primo Water 900129 Troubleshooting Manual. I’m not able to dispense water from my top loading water dispenser. We will accept any 3 or 5-gallon bottle as an exchange. Water Cooler Troubleshooting Instructions Supplement ****Warning do not plug water cooler in until water bottle is in place and dispensing water through the faucets**** General Information Helpful To Trouble Shooting . Check this too: Norcold Refrigerator Troubleshooting Guide. Getting hot water can be quite a different story. Two tablespoons regular bleach or 2 cups of distilled white vinegar. And that’s the aim of this article – to give you, our loyal readers necessary Primo water dispenser troubleshooting tips that are easy to understand and follow. Place a fresh bottle outside of cabinet. Yes. Mix 1 tablespoon of baking soda per gallon of water, place cap on the bottle and shake. How often should I clean my top loading water dispenser? How often should I clean my bottom loading water dispenser? Speaking of jams, if you happen to be in one because you’ve got a refrigerator water dispenser not working properly, you don’t have to be caught high and dry. If you are no longer interested in using Primo Water Exchange, we offer an empty bottle credit program. View and Download Primo Water 900130 user manual online. Visit www.primowater.com/empty-bottle-credit for additional information. If the problem doesn’t resolve, turn all switches to the off position. Any time you intend to leave your dispenser for more than a week, the reservoir should have all water removed. My top loading water dispenser is not producing cold water. Yes. Wait 10 minutes then drain the water from the reservoirs as described in step 5. What To Do If: 1. Place the probe into the bottle. 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