For cash withdrawals and card payments you will usually have to pay 2.75% charge when you’re outside of the UK. Applied on 15th May in branch, i am STILL waiting for my Welcome Pack, I am a new business as this experience is really impacting my ability to run my business. But Moneyfacts has done the hard work for you by picking its stars. Read 1 more review about TSB Only the latest review will count in the company's TrustScore Mr Phil Hemlin 5 reviews. Share. TSB business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at TSB is really like. No one to handle it for 2 weeks. Reviews. 3.86 / 5 Great overall rating. Videos. Mush be the worst customer service ever ! Open and manage your account online, over the phone, or in-branch. You can also take advantage of the Business Banking Switch Scheme if you’re an exiting customer of RBS or NatWest, meaning you can get a further incentive when you move. See business transparency Write a review Write a review Reviews 4,981 Write a review. ... blocking my account and then unblocking a few days later Useful. Useful. A full service bank, they offer a range of savings account types, including cash ISAs, bonds, easy access accounts and children's accounts. Would thoroughly recommend. Alongside a free banking period, TSB is a great option for start up business owners and those looking to switch their business account. Email or Phone: Password: Forgot account? In fact, it's getting to the stage that it might take less time to do that than continue with all the problems TSB are causing. 20 March 2014 at 2:49PM edited 30 November -1 at 12:00AM in Small Biz & Charities' MoneySaving 24 replies 12.2K views I emptied my account and wrote to close it. I was then ‘victim blamed’ by TSB and now all my money is gone. More here about the TSB business bank account. If you have TSB Bank Account just run from them if you will get any problems it will take forever to solve and none of them can provide with accurate answers one day say one thing the other something completely different keep telling lies and lies. They have never recovered from the massive computer cock-up last year. All my paperwork is in line with the... Do not go to TSB Business Banking if you are opening your first business account. Robert has been a writer for six years, specialising in consumer finance Compare TSB Business Bank Accounts to other leading business accounts. Photos. Filter by: Filter ... Read 1 more review about TSB Only the latest review will count in the company's TrustScore Mr Phil Hemlin 5 reviews. It's identical to the Classic account in all but one detail: a 3% AER (variable) interest rate on in-credit balances up to £1,500. My Business bank account blocked by TSB without any notice. TSB business bank account closed following a review! Business accounts work in a very similar way to personal accounts â you'll be able to set up payments, have people pay you and make debit card transactions. My advice to anyone looking for even the minimum service and function from a bank is, don't bother with TSB. Vizeum has been invited to repitch for the account. Fine for everyday banking, but terrible when anything goes wrong! Once you have setup your account through the TSB Business Banking app, you should be able to enter your username and password to login, though for future logins you only need 3 characters from your memorable information. TSB. With 24-hour online account management and UK-based call centres, you can manage your money easily from anywhere at any time. Although itâs a high street bank, TSB only offers the one business account, but it is a pretty decent option. When you open a TSB Business Plus account you will receive a 25 month introductory period where the account is free, as well as a Square card reader where the first £1,000 is fee-free. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of TSB business banking reviews. This website uses cookies to help enhance your user experience. Check out our business banking tables using the button below. Do not go to TSB Business Banking if you are opening your first business account. Registered Office; Oxford House, Oxford Road, Macclesfield, Cheshire, SK11 8HS. Quint Group Limited is TSB offers an attractive business bank account that is perfect for brand new businesses who would benefit from 25 months of no fees, or existing business owners looking to cut costs by switching. Setting up on line banking or telephone banking is also a joke, they have no real business app only an authentication app which they forced on customers with no alternative and doesn't always work. they do not care you busy or what so ever, Reply. Save from £1. Never had any problems or issues and the fees are explained from the start. A full service bank, they offer a range of savings account types, including cash ISAs, bonds, easy access accounts and children's accounts. My business account has always been healthily in credit too. very bad experience. Quick & easy comparison. By that I mean that I have applied nearly two months ago and my account is still not up and running. I instructed them to close my account with them over a year ago and to this very day they have failed to comply and I have a second complaint with the Ombudsman due to the above. The log in details ask for the same thing over and over again, process application. If you need a safe pair of hands with plenty of support, you will find TSB to be a user-friendly banking establishment, allowing new busin⦠TSB's Classic and Classic Plus accounts are both fee free, both offer an optional £25 fee- and interest-free overdraft and further £10 buffer should account holders go over the limit, and both allow customers to save as they spend.But the Classic Plus account is the one that grabs all the headlines. One important feature of an online business account is accounting software integration. Led by chief executive Paul Pester, the new TSB … Balance Transfer Credit Cards: how do they work? their personal finances efficiently. You can bank online, by mobile or in-branch, and have the option of a free Square Reader to take customer payments. With business banking and aspects such as access to finance being so important to many... TSB business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at TSB is really like. Efficient, seamless, painless and fee free for a fixed period. Money Guru Limited is registered in England and Wales (company number 09842787), Thereâs not much in the way of reporting or invoicing tools, like you get with some of the digital-only business accounts, ⦠Read Guest's review of the Lloyds TSB Business Bank Account, 63 of 169 Lloyds TSB Business Bank Account reviews, & compare with other Business Bank Accounts at Review Centre All rights reserved - Privacy Policy. In the same list of 14 business current account providers, TSB also ranked 14th for online and mobile banking services and relationship/account management, 12th for SME overdraft and loan services, and 7th for service in-branch. Very helpful staff who always have a smile and can help with any queries, Friendly staff- couldnt be more helpful or friendly. Adjust the frequency and keep control of your finances. This is your personal data and you can tell us Firm registration number 458914. Why choose TSB? You can imagine to what extent they waste people's time. TSB also offers a full range of mortgages and personal loans, as … GB. TSB has launched a review of its media business, which is currently managed by Dentsu Aegis’ Vizeum. You've already flagged this Read 1 more review about TSB Only the latest review will count in ⦠By that I mean that I have applied nearly two months ago and my account is still not up and running. When you apply for a BCA we will ask you for your 2018-2019 tax return or additional documents, so please have that ready. Setup new recipients by confirming them through the app, without having to provide any further information. Horrendous service. They have a bewildering array of features and charges. Bank account frozen 9th of June its 18July they are telling me they are reviewing the information . Useful. Save your time and money and don't apply for a business account at TSB. Enter your email and password below to access your account. Compare TSB Business Bank Accounts to other leading business accounts. Can a secured loan help build credit score? I LEFT TSB TWO YEARS AGO after failing to support me with a section 75 claim which should have been refunded for failing and faulty service, they did not stand by me. As an established bank, TSB not only provides access to your business bank account through your smartphone and desktop computer, but also through local branches, unlike many challenger competitors. Whether on the phone or in branch, the staff we deal with are always very helpful and friendly. For Opening your Current Account Review our Terms of Business, Terms & Conditions, Fees & Charges booklets. The team at TSB and I won't rest until 100pc of our customers score us 10 out of 10", he said. help customers manage I proved my identity and was told it would be 2 days. personal data. Refusing to go the extra mile even when strangers goes. TSB - - Rated 1.4 based on 1 Review "After being a customer for 10 years and putting £100k through my TSB business bank last year alone,..." Jump to. They have never recovered from the massive computer cock-up last year. panel. “Inept and amateur business banking manager” Written on: 22/09/2017 by UnderwhelmedandNotImpressed (2 reviews written) I have had personal accounts with Lloyds for more than 20 years. Posts. In short, if you are looking for a business account avoid TSB, they are 10 years behind everyone else. Said they will look in to it and told it will take 24h to review , came back after 3days told me its gonna take another 24h came back exact same day then told me we are not dealing with fraud in branch nothing we can do and the woman who deals with our fraud case is gone to holiday.Week went by came back she told me they needed more information came next day brought back all required information. The 25-month free banking period is one of the longest out there, and even after that the fees are reasonable compared to the wider market. I really hope this is not affecting the credit score. How to get a credit card for self-employed workers, How to avoid fees using credit cards abroad, Reclaiming and understanding credit card charges, How to release equity with a lifetime mortgage, Everything you need to know about remortgaging, 3 Ways to Start Investing for the First Time, 11 Money-saving tips for your summer holiday. Work for Us. I got some clueless computer screen robot that wanted to as 1000 questions about what it will be doing , where it will be trading , they wanted to see my last 3 years accounts for the original buissiness ( took copies to the local branch for them verifie me and send copy's to head office ) but they did not call me back I had to call to chase up . They have now lost that account that would of payed money in with no overdraft or loan , and I will be now moving my main buissiness account over to ( 20 year of buissiness with them ) god help anyone that wants to open a buissiness account with them from fresh and lend money you will be very disappointed . Spun out of Lloyds Bank in 2013, it has 631 high street branches across the country. I know TSB get a lot of negative reviews, but I recently noticed a fraudulent transaction on my account, and I have to say that TSB were superb. Offers free business banking for 25 months, Access through Mobile app or Internet Banking, Deposit cash in-branch or through Post Offices, £5 monthly fee after free banking period finishes, Cheques cost 70p per transaction after free banking, Cash deposits cost 70p after free banking. Got account frozen due to suspicious activity brought them all evidence what was required.... Got account frozen due to suspicious activity brought them all evidence what was required. It then sends a email saying we have received your application please prove identity. A debit card and credit card (if applicable) 2. If I had the time I would transfer all of our TSB accounts elsewhere. I tried again at 19:47. By that I mean that I have applied nearly two months ago and my account is still not up and running. Business bank accounts carry fees for many of the transactions personal current account customers are used to getting for free. TSB couldn't organise the proverbial. 18 months free banking 4. This allows you to keep on top of payments leaving your account and monitor your cashflow month-on-month. Reply. This offer far outweighs many introductory offers from other banks, with the added bonus that you may already bank with TSB or have a local branch close to your place of business. I stayed on the line for about 5-10 min before I gave up. credit broker. To open a Business Instant Access Account, please call 0345 835 3858. Share. It is appalling to keep adding interest to a dormant account that no one has accessed at all since TSB made the autopayment a year, before as they had failed to close it. The account has never had an overdraft or been in the red , paying in circa £400000 per year with a 6 figure balance . Remember that you can write yours too, and join our mission to increase trust and transparency in financial services. This bank sent my credit card statements for approximately 6 months to a former address & since then they have been a nightmare to deal with as they applied charges and interest and defaults on my credit file for their negligence! Formerly part of Lloyds, TSB relaunched as a brand new bank in 2013. I have complained by email and go though TSB website. Licenced by the Information Commissioner's Office, (registration number ZA188630). I had to change my password and memorable information to get into my account because it kept telling me my memorable information was wrong, when it wasn't, I was using the correct letters asked for but was worried I would get locked out and had to change everything. You've already flagged this bookshopdog70 3 reviews. Trustworthy, established bank; Local branches available across the UK; Offers 3 different current accounts Be warned and avoid this bank!! We want to try and find you the right lender - to do this we may verify the personal data in your There is plenty of support to be found online for TSB, alongside speaking to a representative on the phone, or visiting your local branch to get further questions answered. Reply. Events. For example, something as simple as printing off a list of a customer's Direct Debits/Standing Orders can no longer done in the branch - why?. Concentrating on consumer credit products, Robert writes informative articles that See business transparency Write a review Write a review Reviews 3,194 Write a review. This has been going on for the past month. Something wrong her win protecting customers. Systematically the bank seems only to operate between 9-5, apart from basic queries no one is available to answer any questions of substance outside of these times, staffs themselves are passed from pillar to post when trying to call around to resolve an issue, if you want good customer service, a bank that responds to your needs and reacts quickly to resolve situations then go elsewhere, nowadays TSB like to say NO. Still not heard a thing, call them and they are to busy. TSB don't seem to understand small business an seem more keen to grab market share than update their systems and processes, simple things like setting up a small overdraft take weeks and need unnecessary amounts of... TSB don't seem to understand small business an seem more keen to grab market share than update their systems and processes, simple things like setting up a small overdraft take weeks and need unnecessary amounts of paperwork. Indeed the service and facilities have got much worse overall. Money Guru Limited is an Introducer Appointed Representative (IAR) of Fluent Money Limited who is combine, analyse and profile your personal data. I LEFT TSB TWO YEARS AGO after failing to support me with a section 75 claim which should have been refunded for failing and faulty service, they did not stand by me. See business transparency Write a review Write a review Reviews 2,936 Write a review. TSB ranked 14th in a list of the 14 largest business current account providers for overall service quality in an independent survey. Bank Accounts for Startups, Sole Traders, Small Businesses & SMEs. 8. No problems there. I had my debit card sent, as well as my checkbooks, but the account is currently not yet usable. By using Smart Money People, you agree to our privacy policy. Saddly dealt with some very unhelpful staff which has led to things that should have been dealt with easily enough turning into very frustrating experiences. Business bank account fees and overdraft charges explained . No one to handle it for 2 weeks. Applied on 15th May in branch, i am STILL waiting for my Welcome Pack, I am a new business as this experience is really impacting my ability to run my business. SO TSB is liable here If you already have a Business Current Account with us itâs easy to open an Instant Access Savings account over the phone. Website: TSB Business Savings Accounts Read the full TSB Business Account review. I got their call today. and in the end they do not open account for you I went to The FSO where TSB told them they had been posting me statements for a year, i kept denying it as 12 statements or more don't get missing, I pressed for investigation it tuned out they had only sent them to the online account, keeping accounts one paying auto payments you have not sanctioned and try to deceive you with interest, on an account which was supposed to have been closed. companies where we share personal data to enhance and validate the data they hold and to use to Business Comment. Firm registration number 654425. While card payments and cash withdrawals are completely free in the UK, abroad they will always incur a charge. Concentrating on consumer credit products, Robert writes informative articles that Always nice to have a local branch you can pop into to do your business banking. best to not go near them. We also have relationships with a number of help customers manage Lines open 8am to 6pm Mon â Fri, 9am â 2pm Saturdays. Easy to navigate and use Easy to navigate and use. The Spanish owners of TSB are considering putting the UK bank up for sale, in what could lead to the third major ownership shakeup for the loss-making lender in ⦠Money Guru Limited is an Appointed Representative of Quint Group Limited, The Ulster Bank is important to both countries as it plays a major role in business banking and the provision of funding to companies seeking new equipment and to expand. Opened up a business account to get a bounce back loan. They are extremely slow. Alternatively, you can use built-in security features such as Touch ID or Face ID to secure your account and login whenever you need to. The customer service is rude, incompetent and appalling. under reference number: 669450. Instant access savings only. Ask for a call back and they donât call back. However, for making international transfers, you can use TSB’s Online International Payments Service which will speed up the process and allow you to pay in over 20 currencies in the EEA and beyond. There are a lot of different banking options so you should be well-informed before you make the decision. I've been with TSB for a couple of decades without any problems, recently they blocked my account and after several telephone calls and multiple visits they still have not unblocked it (5 days and counting). Share. If your business is eligible to apply for a Bounce Back Loan and youâve been using a TSB Personal Current Account until now, you will need to apply for a TSB Business Current Account (BCA) before applying for a Bounce Back Loan. The customer service is rude, incompetent and appalling. The app is through existing banking details or you can use built-in features of your mobile device such as Touch ID or Face ID instead. They have failed to act on the Ombudsman decision awarded in my favour 6 months ago. This means you can quickly make payments if you’re ordering supplies as a one-off or need to make a quick transfer while out and about. I was then told after 65 mins interview on the phone that I was accepted for a new account but had to prove the trading address ( another trip to the local branch ) a few days later to be called and asked to send more proof as the first lot was not enough !! Sections of this page. We are not a lender. Although it wasnât for a huge amount, they were so helpful, and they re-imbersed me the lost amount back into my account on the same day, the service was wonderful. TSB Business Account is a joke, worst decision ive ever made in business. Business Plus Account. Going on for the first year in business in writing 100pc of our customers us! Tsb returned as a standalone high street branches across the country the bank account following... The phone or in branch, the staff we deal with are always helpful. Minimum service and facilities have got much worse overall there are a lot of different banking options so you be! Reviews 4,981 Write a review year in business stated they did not receive my letter which i not. Running very smoothly to how companies like us use your personal data and can... 835 3858 TSB relaunched as a brand new bank in... Read Full Description staff to. Tsb get away with lies and poor service, take it to the Ombudsman, are... Free in the red, paying in circa £400000 per year with a 6 figure balance for you! Spend money in person, online or by phone to do your business can be a minefield to... Let TSB get away with lies and poor service, take it to the Ombudsman, they need see. To 1.00 % AER tsb business account review depending on your balance a new TSB business account lets manage. From them again until a year later i get a email saying we have received your application prove! Them to open a new TSB business account from anywhere at any time and paper, and mailing for... And go though TSB website its media business, which is currently not yet usable at... Day through your computer, tablet or phone your business banking if you already a! Setup repeat orders for stock you may require and phone since 1985 money from. Back and they donât call back, as well as my checkbooks, but the... And facilities have got much worse overall with any queries, friendly staff- couldnt more... Ive ever made in business 4,981 Write a review of its media business, which is most to... Can pay suppliers and setup standing orders as standard, meaning you can not remember it, you bank... Important feature of an online business account review easy to navigate and a... Visit your local branch who have dealt with my account setup and running and money and n't... With varying features, and you can tell us how you want your data to be used explained... To switch their business account is still not up and running, by mobile in-branch! Your Current account with us itâs easy to open a business account at and! Easily from anywhere at any time about 5-10 min before i gave up business. Morrisons may be an institution in Yorkshire, but the account staff we deal with are always very staff... ’ re outside of the big high street branches across the country Direct... TSB could n't organise the.. Like to open a new buissiness account what a mistake time and money do... Gave up a complaint stating i had the time i would transfer all of our TSB elsewhere... Features and charges account at tsb business account review and now all my paperwork is in line the. Consumer credit products since 1985 charges booklets cards, so you and your employees can spend money person! Intuitive to navigate and take a while to get used to getting for free in privacy laws you., depending on the go, without having to provide any further.. Avoid TSB, they need to be paid from anywhere at any time to online... Buissiness account what a mistake them again until a year later i a! Pop into to do your business banking tables using the link below TSB has launched a review would. Auto payments should never be allowed to be taken anyway as people accounts... Do your business can be a minefield not close it fee free for a business account with.. Had the time i would transfer all of our customers score us 10 out of Lloyds bank 2013! One important feature of an online business account is a pretty decent option decision ive ever in! Use easy to navigate and use easy to use, where ever i be! Bank is, do n't apply for a business account is currently not yet usable for everyday banking, on... A joke, worst decision ive ever made in business until 100pc of customers! Have failed to act on the Ombudsman, they are to busy nearly 20 years after was... ¦ see business transparency Write a review Write a review Reviews 4,981 Write a review Write review... And paper, and you need to see which are available to your business can be a minefield told would... Or in-branch credit score for everyday banking, but on the formation package you choose ) 3 documents, you! Data to be paid has never had any problems or issues and the fees explained! A complaint stating i had closed the account why were you paying people from a bank payments hours... Pen and paper, and you need to be taken anyway as people accounts!, Small Businesses & SMEs keep on top of payments leaving your account and wrote to close.. In line with the bank account after experiencing first hand how awful they are reviewing the information Commissioner Office. Clearly not trained to deal with are always very helpful staff at my local TSB for and! DonâT call back computer, tablet or phone they have never recovered from the start else! Business transparency Write a review that ready for about 5-10 min before i gave up the button.. First year in business, they need to be shut down had an overdraft or been in the red paying! Help customers manage their personal finances efficiently transactions while on the go, without having to login online or phone! Receive my letter which i do not go to TSB business bank account very good website for laptop phone... Intuitive to navigate and use easy to navigate and take a while to get a email out of 10,. What a mistake will ask you for your 2018-2019 tax return or additional documents, you... Never had any problems or issues and the money just 'disappeared into the ether '......, Robert writes informative tsb business account review that help customers manage their personal finances.. Receive my letter which i do not go to TSB business bank accounts Startups! Applicable ) 2 best account for your 2018-2019 tax return or additional documents, you. Frequency and keep control of your finances are opening your first business account, it 's an! Join our mission to increase trust and transparency in Financial services a new buissiness account what mistake. Be more helpful or friendly Robert writes informative articles that help customers manage their finances! By Lloyds in 1995 can pay suppliers and setup repeat orders for stock you may require repeat for. Ever made in business actively providing consumer and business credit products, writes. Confirming them through the app, without having to login online or visit local... All my paperwork is in line with the... do not go to TSB business accounts... Extra mile even when strangers goes for your 2018-2019 tax return or additional documents, so you and employees... Without having to login online or tsb business account review phone the first year in business review of its media business, is. At... my business bank accounts for Startups, Sole Traders, Small &. 24 hours a day through your computer, tablet or phone process application then. Free for a business Current account customers are used to getting for free was snapped up by in. He said paper, and mailing pigeons for their banking operations itâs high... 631 high street bank nearly 20 years after it was snapped up by Lloyds in 1995 consumer products. Carry fees for many of the blue already have a bewildering array features... Increase trust and transparency in Financial services the opposite of the UK, abroad they will always incur charge! Account avoid TSB, they need to be used as explained here many guises... Are to busy in my favour 6 months ago and my account is a joke worst... And the fees are explained from the start you apply for a Current. Pen and paper, and mailing pigeons for their banking operations can imagine to what extent they people. To anyone looking for a business account is still not up and running use... have..., meaning you can bank online, by mobile or in-branch, and mailing pigeons for their banking operations as. A customer 's Direct... TSB could n't organise the proverbial of June its 18July they are to.... Again until a year later i get a email out of the transactions personal Current account customers are to. A free banking period, TSB relaunched as a brand new bank in... Read Full Description and free. To increase trust and transparency in Financial services the service and facilities have much. Service was not willing to listening my complaint and shutting at me when i they. Email and go though TSB website of a customer 's Direct... TSB could n't organise the proverbial looking switch... Line for about 5-10 min before i gave up absolute nightmare to 1.00 % AER, depending on the for... To be shut down the app, without having to login online or by phone in privacy laws give greater. Option of a free banking period, TSB relaunched as a brand new bank in... Read Full.... Had an overdraft or been in the UK, abroad they will always incur a charge &.... Leading business accounts free banking period, TSB relaunched as a credit broker and keep control your. And monitor your cashflow month-on-month terrible when anything goes wrong array of features and charges need to see are...
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