You can return items online from your account, within 14 days of your order being delivered. Should we request that you send goods back to us, we ask that you include a receipt for any postage costs that you may incur so that we may refund the full cost of postage. The two features would come together 50 years later in the late Victorian bathroom. Bathrooms from Victorian Plumbing. Online Security | Tradespeople are allowed to continue working in your home as normal. Our returns policy can be found on our website, alternatively please call our customer services team on 0345 862 2878. Please make sure that the goods are returned to us in as new condition (including all packaging) and must be taken care of whilst in your possession. More info. Your statutory rights are not affected. Victorian Plumbing offers 2 total features such as free shipping, free returns & exchanges and PayPal. For further details and to authorise a return, please see the returns policy. ... Sign up to the Victorian Plumbing Mailing List to get special offers, giveaways, discounts and news directly to your inbox. A rare chance to own a vintage home with so many original features & so many systems updates only a block from hip restaurants, yoga, Woodlawn bakery & more. We may ask you to confirm your Please make sure you inspect your goods as soon as you receive them and let us know within 14 days of receipt if an item is damaged, by contacting us. It is recommended however, that you contact us either by phone or by via email as we cannot allow for any delays in mail deliveries by your chosen carrier. The Victorian Plumbing customer care line is open Mon-Fri 8am-9pm, Sat 8.30am-5pm and Sun 9.30am-6pm. chipped edges). How much does it cost to install bathroom heating? VictoriaPlum.com, Bridgehead Business Park, Hessle, HU13 0DG Victorian Plumbing are a leading online bathroom retailer, based in Liverpool. We recommend using a recorded mail service for sending any parcels. Eco-friendly, water-saving bathroom range. Victorian Plumbing Free Returns & Exchanges. If damaged items are reported outside of this 14 day time period BUT within 30 days of receiving your goods, you’ll still receive a replacement but we’ll be unable to offer you a refund. When returning your item please make sure to include your order number and also the reason for the return. Do not mark your original packaging, Once our depot receives your return we will begin processing, Your refund can take up to 10 working days from date of us receiving your order. You can authorise your return below. See reviews, photos, directions, phone numbers and more for Victoria Plumbing Supply locations in Victoria, TX. How much does it cost to install a toilet? We are open as normal and delivering safely. How much does it cost to install a shower? Adapting a bathroom for disabled or elderly guests. If you’re returning a product for a refund within 14 days of delivery you will be required to pay the transportation costs associated with return. The Victorian Plumbing showroom is open Monday-Saturday 8.30am-5pm. Thank you! Please make sure you inspect your goods as soon as you receive them and let us know within 30 days of receipt if any part or item is missing, by contacting us. © 2021 All rights reserved. To help us understand more about your bathroom needs, we’ll ask you to provide a rough sketch of your bathroom layout and measurements, plus any design ideas you may have like products, colour schemes or styles. device. Plumber in Los Angeles for Antique plumbing repair Moloian Plumbing. Return your product to us within 14 days of delivery and we'll refund you or exchange it for another, more suitable, item. It’s important to us that you’re happy with your Victorian Plumbing purchase. Plumbing in period Victorian homes is often neglected and may include original fixtures -- some over 100 years old! A Royal Mail collection will set you back £14.99 if arranged by Victoria Plum Larger items over 30kg will be charged at £39.99 if you choose to use the Victoria Plum service. By using VictorianPlumbing.co.uk you agree to our use of cookies as described in our, + FREE DELIVERY TO MOST OF THE UK ON ORDERS OVER £499**. Rate. Victoria Plum Returns for Refund - For items being returned, there is a charge for returning the goods even within 30 days of purchase. Find Out More. I … If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by the same method as your original payment. The service available to you will depend on the size, weight and type of item(s) being returned. Walk into this magnificent Victorian home and you'll see and feel the classic, timeless beauty of turn-of-the-century craftsmanship. We believe that shopping at VictoriaPlum.com should make you feel special, which is why you can choose from a range of fast and flexible delivery options to suit your specific needs. This page uses Javascript. All shops. P.s. ***Redelivery fee may apply. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. Should any of your products develop a fault during the manufacturer's warranty period we still ask you to contact us initially, we will then advise you on the next steps. Maintain the feel of your home's original design while replacing old or leaky fixtures with plumbing supplies from our Victorian plumbing fixtures collection. Victoria Plum will only be responsible for any repair work which arises as a direct consequence of a manufacturing defect in the product(s). 24 May 2019 at 12:24PM edited 24 May 2019 at 12:42PM in Consumer Rights. Before returning your items, please complete the returns section of your delivery note. Victorian Plumbing accepts returns within 30 days of receipt. Quick fixes for wheelchair accessible bathrooms. Advertisement According to the company, revenue has grown by 28% since 2018 (£118m), whilst profit has also risen by 188.6% in the last year. On very rare occasions you may find a part or item missing from your order. Do you agree with Victorian Plumbing’s star rating? With you every step of the way … Enquire. ... Sign up to the Victorian Plumbing Mailing List to get special offers, giveaways, discounts and news directly to your inbox. Goods should also be returned with their original packaging. Returned items should be in resalable condition and packaged in their original packaging or, where this isn't reasonably possible, packaged in a condition suitable for transport by our couriers. Exchanging a product within 14 days of delivery. Should this be the case, our customer service team is here to help you. Thought I’d ask if anyone has done a return to Victorian Plumbing? 6 posts. Find 37 listings related to Victoria Plumbing Supply in Victoria on YP.com. Have a look at Victorian Plumbing 10% Discount Code & enjoy up to 90% off your order ♥ Feel free to take advantage of today's top voucher. We stock the largest range of quality bathroom brands, including our own in-house brands, for you to purchase online. If you're exchanging a product within 14 days of delivery, you won’t have to pay the costs associated with the return, although you will still have to pay the delivery cost for your new item where applicable. Large beautiful home in small, beautiful community of Ione. *Retail customers only. Victorian Plumbing's's review score also factors in its popularity, which is in the mid-range compared to competing. Trade customers please see Trade Returns. Product Instructions Report Faulty Item Report Damaged/Missing Item. Returns & Refunds. This will be charged at the applicable rate at the time of collection. Victorian Plumbing has joined a number of direct retailing businesses in pledging to return all furlough subsidies claimed through the Coronavirus job retention scheme. to retrieve items you may have added from another We may ask you to confirm your email address first. We also have next day delivery facilities with delivery charges. As well as supplying baths, showers, toilets, basins, taps, tiles and more bathroom products to the UK, we also supply our bathroom products to many countries within the … We’ll also be happy to arrange for any alternative items to be sent to you. Victorian Plumbing has collected 16051 reviews with an average score of 4.50. Please see our guide to. Your browser either doesn't support Javascript or you have it turned off. £20 off discount code is only valid with a minimum spend of £349. We’re unable to offer you a refund on any missing part or item at any time. Sign up to the Victorian Plumbing Mailing List to get special offers, giveaways, discounts and news directly to your inbox. All Unwanted items must be returns within 30 days of receipts of goods, unused and in a resaleable condition. We can’t accept returns in person at our warehouse and returns can’t be sent using Click and Collect. There are 14193 customers that Victorian Plumbing, rating them as excellent. Email address SIGN UP. Made-to-order items will be inspected with you by our team upon delivery. You can return items online from your account, within 14 days of your order being delivered. All of our reviews are verified via independent review site TrustPilot, so you can be assured every comment is from a real customer and their feedback is genuine. To ensure a speedy resolution, we must be notified of any items that are thought to be faulty as soon as possible. 5 most common causes of a poor shower experience. If there was a surcharge on your original delivery (due to additional transport costs), we'll have to apply a similar charge to your collection. All cancelled goods must be returned in its original packaging and in a re-sellable condition. To make the whole process a lot easier for you, Victorian Plumbing streamlines the steps of creating, quoting, purchasing, and checking out. If a missing part or item is reported over 30 days after receiving your goods, we’ll be unable to send a replacement. Plus, with Track and Trace, you can even see the exact location of your delivery team, with constant updates. Once the missing part or item has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. Return charges. Rated "Excellent" With Over 11 Reviews . In the case of tiles, it is not unusual to have a small proportion of the tiles broken to some degree (e.g. Once the damage has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. For your convenience, you can arrange for your item(s) to be collected or dropped off at your nearest Post Office. Let's keep in touch Your basket is loading, this shouldn't take long. Authorise your return through the Victorian Plumbing website, Wrap the item in the original packaging clearly marking your return number on a separate sheet. Victorian Plumbing currently has 4 active discount codes. The remedy available to the purchaser (or where relevant, the first end user) once the fault has been confirmed, under this standard guarantee is the right to have any products replaced. Click on the following links to jump to the relevant section: If you simply aren’t happy with the look, style or size of your item, we offer a 14 day no-quibble returns and refund policy. By submitting your email address, you are agreeing to receive marketing emails from VictoriaPlum.com. We'll never share your email address and you can unsubscribe at any time. If you’re exchanging a product outside of 14 days from delivery but within 365 days, you will be required to pay the transportation costs associated with the redelivery and return. Your bathroom layout - finding room for everything. Stunning Restoration of Woodlawn Victorian! What is your returns policy? RETURNS AND EXCHANGES. Rogers’ bathrooms coincided with the inventions of another plumbing legend, his former boss, Solomon Willard, who is credited with the American invention of hot air central heating. Measure up + design brief. We hope that your purchase is exactly what you wanted, however we understand that occasionally, an issue may occur with your chosen items. 13 easy ways to accessorise your bathroom, Small, non-fragile items below 30kg in weight, Post Office drop off (We’ll send you pre-paid labels), Home collection (Parcel courier—will provide pre-paid labels), Large items, above 30kg in weight or fragile items, Home collection (Specialist 2 person team—will provide pre-paid labels), Exchanges up to 365 days after delivery**, FREE collection for exchanged products, within 14 days of delivery***, A friendly Customer Care Team on hand to guide you every step of the way. I need to arrange the return myself. For further information, please read our Return Policy. Return My Order Returns Information Guarantee. We'll always try to issue refunds as soon as possible and, at most, within 14 days of receiving your returned items. Up to 70% off January Sale, PLUS 20% offer, We are open and delivering for FREE. If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by the same method as your original payment. When you’re ready simply visit this page to start comparing your products. This will depend on the size, weight and type of item(s) being returned. Please note : we cannot accept returns at our depot in person. We ask that customer fully inspect all products received on the day of delivery. Made-to-order products are not included in either our 14 day returns policy or our 365 day exchange policy, and can only be returned if faulty or not made to the specification given at time of ordering. Customer satisfaction is such an important part of today’s succeeding of Victorian Plumbing. We won't share your info and you can unsubscribe at any time. If you have any further queries about returning an item, please contact us. Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. 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